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    Credit card purchases (7 Posts)

  • crash2009 crash2009 @ 3:42 PM
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    Credit card purchases

    How do I know when my purchase has been complete so I can download the venting handbook?
  • crash2009 crash2009 @ 3:45 PM
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    Balancing Steam Systems Using a Vent-Capacity Chart

    I ordered Balancing Steam Systems Using a Vent-Capacity Chart, by Gerry Gill and Steve Pajek.  I received a confirmation e-mail.  Where do I download the book? 
  • Dan Holohan Dan Holohan @ 4:28 PM
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    We e-mail that to you

    on the next business day after you place your order. Thanks. 
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    dan@heatinghelp.com











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  • crash2009 crash2009 @ 7:31 PM
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    Suggestion

    Is there any way for your website people to make this type of purchase/donation a more smooth transaction?  For example,
    1 You pay the money
    2 You get a receipt and shortcut and/or password to download instantly.
    3 Or by paying you are instantly e-mailed the file with your receipt.
    I am dissapointed that I bought it and can't have it till Monday.  I can understand waiting for a hard copy to get shipped but this is just an electronic copy.
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  • Dan Holohan Dan Holohan @ 9:54 AM
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    Yes, there's a way.

    I looked into it and it cost several thousand dollars to set that up. Considering that we donate 100% of the money raised from Gerry and Steve's booklet to New York Cares, I found it hard to justify the expense involved in saving a bit of time on delivery. Sorry if you're disappointed.
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  • crash2009 crash2009 @ 10:15 AM
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    I understand

    what you are saying.  I did not realize my suggestion would cost thousands.  I thought it would be as easy as putting the file in a password enabled folder, and sell the password for 10 bucks.  Most of my really good ideas are expensive or illegal. :)
  • Dan Holohan Dan Holohan @ 11:30 AM
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    So are mine! :-)

    Thanks for being so understanding.
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