-
Post a Reply to this Thread
Hydrolevel VXT Failures (8 Posts)
-
Hydrolevel VXT Failures
Anyone else having problems with these?
Seems that every one of some ten we've installed has failed in the first three years. Some simply stop working, others buzz instead of feeding and some have intermittent problems.
Hydrolevel's been good about it all, but we've naturally stopped installing them. And yes, we read and follow the instructions. The problem is with the electronics.
It's a shame because we like the concept. But for now it's back to M&M and separate water meters.
-
I Hope Not
I just installed one today. I positively LOVE these things. The ability to program delay and gallonage is the greatest thing. I used to have to make up delay relays before these things!
Al Corelli, NY
Agix Associates Inc.
914-804-2234
-
Just today...
Al, we just exchanged another one at the supply house today.
What happened to the last two (within a month of installation) is that they work intermittently. We checked on a boiler and found it shut off on low water and the VXT doing nothing. Pressing the manual feed switch did nothing. We cycled the power and the VXT performed normally. Couldn't duplicate the problem, so out it went.
Several have failed this way.
This one cost me three hours for two mechanics. Add it up. Hydrolevel doesn't reimburse for labor.
This post was edited by an admin on January 18, 2012 9:23 PM.
-
Haven't had a problem either
with the VXT , as far as I've heard . I'll ask our service manager if they've had to change any out yet . We only have maybe 20 or 30 in so far though . Installed one yesterday with this EC-4 .
This post was edited by an admin on January 19, 2012 11:43 PM.
-
We were so concerned about this issue that
we called Hydrolevel in New Haven directly and asked the Manufacturing Manager if they had heard of any lockout failures as described above with their VXT.
We were told that they had not.
We also asked if their products were made in China.
We were told that they were not.
What does the display read on the VXT when they go into failure? We haven't had any nuisance lockouts unless the VXT tries to feed twice in a row without satisfying the LWCO.
This post was edited by an admin on January 21, 2012 7:06 PM.
-
Hydrolevel VXT Failures
The display continues to call out the gallons used. The unit simply locks up. It doesn't feed, even though the feeder is calling for water and shuts the burner. The manual feed switch doesn't do anything either when it locks out. It's an electronic problem, because resetting the power frees it up and then it functions normally.
We love the control, when it works. Thank God it's not overfilling.
Hydrolevel has replaced many of them for us and for others around New York. Maybe they just throw them out and don't ask why the returns are stacking up like cord wood?
This post was edited by an admin on January 21, 2012 7:08 PM.
-
Same thing, buzzing no feeding
Bought an investment property 2 years ago, thrilled to see this feeder on one of the steam boilers. On routine monthly flushing/ inspection I noted the feeder wasn't kicking in when the water level was low. So I figured I'd manually refill by pressing the top button and to my surprise all I got was a buzzing sound, no water feed. Cycled power and still same thing. No error code on the display, in fact it looks to be running perfectly. Plan on changing it this week, though I'm no plumber or heating specialist, hopefully this is something I can do on my own... Plan on buying something different, any recs? Should just call someone else to do this? Seems simple enough.
-
Buzzing Sound
We know that buzzing sound too well.
Just sent another one back to them. We now install another brand's feeders with separate water meters.
If you can sweat pipe and do wiring, you can install it. Just pipe it properly with unions so you can test it should you suspect it of leaking.
-
This post was edited by an admin on January 19, 2012 11:43 PM.
