Heating Help

Buderus Issues

@ October 28, 2007 11:26 AM in Buderus (Loss of that warm Fussy Feeling)

Hi there,I do not Know if any of you Wallies have also lost " Comfort" in the Dealings with Buderus. :< I Grew up in Germany not that far away from the manufacturing of what we called the" blue ones". We were a Med.Size Company in Bad Homburg with Appox 80 Employees and Blue Jacket boiler was what we Installed. (nice Cast iron Boilers). Nowadays I live up in the Colorado Rockies and Install Mainly Modcon Boiler i.e Viessmann,Triangle T,And Baxi Lunas. A Couple years Ago when Buderus first Interduced the GB series i Installed some (4 and no more). At that time i and Others ask about Which GLYCOL to use and the answer was: Glycol,what do you need Glycol for,in Europa they do not use Glycol. OK Than,end of that. But some time passed and the Anwer was: Use Hercules AL ( Aluminium Safe Glycol)! At that same time I asked about the usage of Rhomar which I had been using thanks to a Dear Friend Mark E:). The Answer was: Not Appoved,Do Not use,Will void Warranty!.So Being a good sport,i did what i was Told to do. Appox. one year later:Hold it, Stop it, Pull it out,(the Glycol that is ) and the Magic Trick at that point was: Flush System With H2o,Install Rhomar 9100,Flush again and install Rhogard @30% Max. Alllrighttythen.!!! Some of my suppliers then supplied me with the 9100. So a couple years pass and ther ya go again someone else installs cryotec into a new system .(NOT approved).!!!. So the Supplier,Which has been very Helpful in this Issue will give me the Rhomar and the 922. 922 i ask. yes thats what you will use to clean the system with, so we were told. So i called buderus on the east coast and talked to a tech.(Name withheld) which instructed me to Flush the system with H2o,Install rhomar922,Drain the System,than install rhogard at 30% Max. so i told him that i had been using rhomar for years and that the 922 is a "treatment" (and also part of the Rhogard)not a "cleaner" and that the 9100 is the "cleaner".He than tells me to do as he says. I then (after been Cornfuzzed) call back and get yet an other tech that first agrees that the 9100 should be used and that he will "Straighten that tech out". I've then asked him about the supplier that is Handing out the 922 as the "cleaner" he then answered: Not our Problem what "THEY" are Handing out or saying.!! Not your Problem i asked ???, your boilers Reputation is at the Question here!. at this point all i got was a grumble,and then he told me that the Rhomar was still undergoing some test in the Lab. and that i should use the Noble Product. I Think that " Buderus" needs to figure this one out. I've jumpped every time they said so ( and asked how high). I will hate to go to Germany in the area in which i grew up in,whent to school in,have fam and friends in, maybe i,m sitting in a "Gasthaus" Drinking a "Bier"talking about what it is i do in the US, and that i no longer install Buderus.Maybe this could have cost him or her a job. not only that, it makes me look bad, when this boiler (which has the "Buderus Name" on it )Fails. What do "You" all think about These "Issues"???.

Buderus Issues

@ October 28, 2007 11:21 AM in Buderus (Loss of that warm Fussy Feeling)

Hi there,I do not Know if any of you Wallies have also lost " Comfort" in the Dealings with Buderus. :< I Grew up in Germany not that far away from the manufacturing of what we called the" blue ones". We were a Med.Size Company in Bad Homburg with Appox 80 Employees and Blue Jacket boiler was what we Installed. (nice Cast iron Boilers). Nowadays I live up in the Colorado Rockies and Install Mainly Modcon Boiler i.e Viessmann,Triangle T,And Baxi Lunas. A Couple years Ago when Buderus first Interduced the GB series i Installed some (4 and no more). At that time i and Others ask about Which GLYCOL to use and the answer was: Glycol,what do you need Glycol for,in Europa they do not use Glycol. OK Than,end of that. But some time passed and the Anwer was: Use Hercules AL ( Aluminium Safe Glycol)! At that same time I asked about the usage of Rhomar which I had been using thanks to a Dear Friend Mark E:). The Answer was: Not Appoved,Do Not use,Will void Warranty!.So Being a good sport,i did what i was Told to do. Appox. one year later:Hold it, Stop it, Pull it out,(the Glycol that is ) and the Magic Trick at that point was: Flush System With H2o,Install Rhomar 9100,Flush again and install Rhogard @30% Max. Alllrighttythen.!!! Some of my suppliers then supplied me with the 9100. So a couple years pass and ther ya go again someone else installs cryotec into a new system .(NOT approved).!!!. So the Supplier,Which has been very Helpful in this Issue will give me the Rhomar and the 922. 922 i ask. yes thats what you will use to clean the system with, so we were told. So i called buderus on the east coast and talked to a tech.(Name withheld) which instructed me to Flush the system with H2o,Install rhomar922,Drain the System,than install rhogard at 30% Max. so i told him that i had been using rhomar for years and that the 922 is a "treatment" (and also part of the Rhogard)not a "cleaner" and that the 9100 is the "cleaner".He than tells me to do as he says. I then (after been Cornfuzzed) call back and get yet an other tech that first agrees that the 9100 should be used and that he will "Staighten that tech out". I've then asked him about the supplier that is Handing out the 922 as the "cleaner" he then answered: Not our Problem what "THEY" are Handing out or saying.!! Not your Problem i asked ???, your boilers Reputation is at the Question here!. at this point all i got was a grumble,and then he told me that the Rhomar was still undergoing some test in the Lab. and that i should use the Noble Product. I Think that " Buderus" needs to figure this one out. I've jumpped every time they said so ( and asked how high). I will hate to go to Germany in the area in which i grew up in,whent to school in,have fam and friends in, maybe i,m sitting in a "Gasthaus" Drinking a "Bier"talking about what it is i do in the US, and that i no longer install Buderus.Maybe this could have cost him or her a job. not only that, it makes me look bad, when this boiler (which has the "Buderus Name" on it Fails. What do "You" all think about These "Issues"???.

Buderus Issues

@ October 28, 2007 11:20 AM in Buderus (Loss of that warm Fussy Feeling)

Hi there,I do not Know if any of you Wallies have also lost " Comfort" in the Dealiongs with Buderus. :< I Grew up in Germany not that far away from the manufacturing of what we called the" blue ones". We were a Med.Size Company in Bad Homburg with Appox 80 Employees and Blue Jacket boiler was what we Installed. (nice Cast iron Boilers). Nowadays I live up in the Colorado Rockies and Install Mainly Modcon Boiler i.e Viessmann,Triangle T,And Baxi Lunas. A Couple years Ago when Buderus first Interduced the GB series i Installed some (4 and no more). At that time i and Others ask about Which GLYCOL to use and the answer was: Glycol,what do you need Glycol for,in Europa they do not use Glycol. OK Than,end of that. But some time passed and the Anwer was: Use Hercules AL ( Aluminium Safe Glycol)! At that same time I asked about the usage of Rhomar which I had been using thanks to a Dear Friend Mark E:). The Answer was: Not Appoved,Do Not use,Will void Warranty!.So Being a good sport,i did what i was Told to do. Appox. one year later:Hold it, Stop it, Pull it out,(the Glycol that is ) and the Magic Trick at that point was: Flush System With H2o,Install Rhomar 9100,Flush again and install Rhogard @30% Max. Alllrighttythen.!!! Some of my suppliers then supplied me with the 9100. So a couple years pass and ther ya go again someone else installs cryotec into a new system .(NOT approved).!!!. So the Supplier,Which has been very Helpful in this Issue will give me the Rhomar and the 922. 922 i ask. yes thats what you will use to clean the system with, so we were told. So i called buderus on the east coast and talked to a tech.(Name withheld) which instructed me to Flush the system with H2o,Install rhomar922,Drain the System,than install rhogard at 30% Max. so i told him that i had been using rhomar for years and that the 922 is a "treatment" (and also part of the Rhogard)not a "cleaner" and that the 9100 is the "cleaner".He than tells me to do as he says. I then (after been Cornfuzzed) call back and get yet an other tech that first agrees that the 9100 should be used and that he will "Staighten that tech out". I've then asked him about the supplier that is Handing out the 922 as the "cleaner" he then answered: Not our Problem what "THEY" are Handing out or saying.!! Not your Problem i asked ???, your boilers Reputation is at the Question here!. at this point all i got was a grumble,and then he told me that the Rhomar was still undergoing some test in the Lab. and that i should use the Noble Product. I Think that " Buderus" needs to figure this one out. I've jumpped every time they said so ( and asked how high). I will hate to go to Germany in the area in which i grew up in,whent to school in,have fam and friends in, maybe i,m sitting in a "Gasthaus" Drinking a "Bier"talking about what it is i do in the US, and that i no longer install Buderus.Maybe this could have cost him or her a job. not only that, it makes me look bad, when this boiler (which has the "Buderus Name" on it Fails. What do "You" all think about These "Issues"???.