Do Wholesalers Still Design Systems?
I know that some wholesalers still size equipment and design systems for their contractor customers, but I wondered to what degree this still goes on nowadays. So I asked...
The HVAC Business → Sales Help Topics
Laugh, learn, and gain tips for success with these entertaining and informative articles about the HVAC business.
Recent Articles in The HVAC Business → Sales
Do You Teach Your Customers?
I was a teacher for a manufacturers rep in New York for more than 10 years. I decided to go out on my own in 1989 and helping me make that decision was the fact that the ...
Why Is It So Hard To Hire A Contractor?
A Wall Street Journal writer got in touch with me last summer and asked if she could interview me. She was working on an article about why it was so hard to hire a contra...
Why Contractors Order The Way They Do
With all the technology we have these days I was curious as to if and how contractors were using it to place orders with their suppliers, so I asked on The Wall at Heatin...
Do Contractors Prefer Educated Customers?
Over the years, I've had many homeowners read my books and then write to tell me they knew more about their system than the contractors that came to their house. This was...
Times Change
Morris had me on the phone. It was 1974 and he was calling from Brooklyn, NY. I had a waxed handlebar mustache that year and my workmates at the manufacturers’ rep were c...
What Did You Think Wouldn't Make It?
When we started HeatingHelp.com in 1997, the folks who built that first crude site told me we could have a links page. I asked what that was, and the young man doing the ...
Do Promotions Work?
The promotional offers show up every year and I always wonder whether they work? I suppose some do because the manufacturers repeat them. Buy a bunch of boilers, get a wi...
A Homeowner's Challenge
I wrote a book for homeowners in 2003 and called it We Got Steam Heat (with apologies to The Pajama Game). I wrote that book because I had written another book 11 years e...
Teaching Kids About Energy Conservation
The title of the article that appeared in UKToday news some months back was, 5 Easy Ways to Teach Kids about Energy Conservation. There was no author listed but I’m wonde...