Laugh, learn, and gain tips for success with these entertaining and informative articles about the HVAC business.
I first went to the big ISH fair in Frankfurt, Germany in 1991 with two buddies, and I think we three were joined by only about 17 other Americans that year. ISH was larg...
The Internet has become a popular place for homeowners to go ballistic when things go wrong on a job. Sadly, many homeowners use the Internet as their first choice, and t...
Brainstorming here. Thanks for thinking along with me. Last winter, I shared a TED video with my e-newsletter subscribers and asked them to think past the device (which a...
There was a day when I posted a challenge on The Wall. I asked contractors to give me 100 reasons why people should do business with them. Most of the posters struggled t...
H.C. Oswald Supply is in an old-brick building, sitting swat on a street in the Bronx, less than three miles from Yankee Stadium. They started their business in 1923, jus...
Each Thursday morning, I send a free e-newsletter to more than 5,000 opt-in subscribers. It usually contains seven links to interesting stories (some of which even have t...
Last summer, when we were roasting in that July heat wave, Ron Friedman, Ph.D, wrote a brilliant article for Psychology Today magazine. He titled it, Want More Productive...
Our daughter, Kelly, and her husband, Craig, wanted to give our grandchildren names that would never appear on a souvenir rack in a touristy store, so they named our gran...
I turn 64 this month and if I knew I was going to live this long I would have taken better care of myself. Will you still need me; will you still feed me, when I’m sixty-...
Good morning! Here’s my company’s proposal. It covers everything we discussed as well as the alternates for the additional work you said you would consider.