Navien Begins Shipping the New NWP500 Series Heat Pump Water Heater

Navien, Inc. proudly announces the availability of its highly anticipated NWP500 Series Heat Pump Water Heater. This next-generation, eco-friendly water heating solution is now ready to deliver outstanding efficiency, advanced connectivity, and ultra-quiet operation for residential applications across the USA and Canada.

Building off the success of stainless steel materials in their number one selling tankless water heaters and boilers, the NWP500 Series features a durable stainless steel tank and coated aluminum coils, eliminating the need for interior anode protection while delivering long-lasting performance and enhanced corrosion resistance with reduced maintenance requirements over the life of the unit. The exterior of the NWP500 features an easy-to-clean, fingerprint- and smudge-resistant matte grey pre-coated finish for a premium look and feel that fits seamlessly into modern home environments. The NWP500’s lighter weight design and top and side connection options offer versatility and ease of installation in a variety of indoor settings.

“The launch of the NWP500 Series perfectly reflects Navien’s ongoing commitment to innovation and environmental responsibility,” said TH Kim, CEO at Navien. “We designed this product to not only deliver outstanding performance and convenience in everyday life, but also to contribute to a cleaner, more sustainable future for the communities we serve.”

Key features of the NWP500 Series Heat Pump Water Heater include:

• Exceptional Energy Efficiency: Energy Star® certified with Uniform Energy Factor (UEF) ratings up to 4.05.
• Easy-to-use LED Display: Intuitive control panel for adjusting temperature and settings.
• Advanced Connectivity: Built-in Wi-Fi powered by NaviLink® for remote monitoring, control, and over-the-air software updates.
• Demand Response Ready: Integrated EcoPort™ (CTA-2045 Port) ensures compatibility with utility demand response programs.
• Ultra-Quiet Operation: Operates at noise levels below 45dBA, making it one of the quietest heat pump water heaters in its class.
• Installer Friendly: Indoor installation with top and side connection options, dry-fire protection, and intuitive control panel with LED display.
• NEEA AWHS Tier 4 Compliant Design: Engineered to meet the most stringent regional efficiency standards.
• 5 Operation Modes: Energy Saver, Heat Pump, High Demand, Electric, and Vacation modes for maximum performance.
• Wide Operation Range: Ambient operation range as low as 41°F.
• Future-Ready Recirculation Support: Compatible with upcoming Navien recirculation pump accessory (late 2025).

All of these premium materials and innovative features that were engineered into the NWP500 earned the heat pump water heater the 2025 Red Dot Design Award, a globally recognized distinction that celebrates outstanding product design, innovation, and functionality. Available in three sizes - 50, 65, and 80 gallons - the series offers first-hour ratings from 65 to 85 gallons to meet various household demands.