The Nameless Driver
Long Island has some of the most beautiful beaches I've ever seen. Our town has its own beach on the ocean and The Lovely Marianne and I go there all summer long to sit a...
The HVAC Business → Sales Help Topics
Laugh, learn, and gain tips for success with these entertaining and informative articles about the HVAC business.
Recent Articles in The HVAC Business → Sales
Sometimes You Have To Fire A Customer
I got involved with the Internet in 1996, when we built our first Web site. I wasn't sure the Internet would take off in those days. Brilliant, eh?
Value Is Perception
You can't make this stuff up. Some years ago, The Lovely Marianne and I visited Rome with friends and on a gorgeous Sunday morning in early spring, we got up early to att...
21 Things You Can Expect From Us As We Begin Your Job
If you're a contractor, you may use this (with whatever additions or deletions you'd like) as part of your proposal when you visit with a potential customer. Who knows? I...
A Customer's Bill of Rights
There's a restaurant chain here in the east called Legal Seafood. They've been in business for years, and for good reasons. Their places are clean and attractive.